Cancellation and Refund Policy

1. Subscription Cancellation

If you subscribe to any paid plan we may offer in the future, you may cancel your subscription at any time through your account settings or by contacting our customer support.

For monthly subscriptions: If you cancel your subscription, your service will remain active until the end of your current billing period, after which it will not renew.

For annual subscriptions: If you cancel your subscription, your service will remain active until the end of your current annual billing period, after which it will not renew.

2. Refund Eligibility

For monthly subscriptions: Due to the nature of digital services, refunds are generally not provided for partial months of service. However, we may consider refund requests on a case-by-case basis for the current billing month if submitted within 5 days of being charged.

For annual subscriptions: If you cancel within 14 days of initial purchase, you may be eligible for a full refund. Cancellations after 14 days will not be eligible for a refund for the unused portion of your subscription term.

3. Refund Exceptions

We may issue refunds at our discretion in cases of:

• Technical issues that substantially impair the functionality of the Service and that we cannot resolve within a reasonable timeframe
• Billing errors where you were charged incorrectly
• Unauthorized transactions (after verification)
• Other exceptional circumstances, evaluated on a case-by-case basis

4. How to Request a Refund

To request a refund:

1. Contact us at [email protected]
2. Include your account email address, the date of purchase, and the reason for your refund request
3. Our support team will review your request and respond within 3 business days

Please note that submitting a refund request does not guarantee approval. Each request will be evaluated based on our refund policy and the specific circumstances involved.

5. Refund Processing

Approved refunds will be processed to the original payment method used for the transaction. Depending on your payment provider, it may take 5-10 business days for a refund to appear in your account.

6. Account Status After Refund

If a full refund is issued, access to premium features associated with the subscription will be revoked. Your account will revert to any available free tier with its associated limitations.

Any data stored within your account will be maintained in accordance with our data retention policies as outlined in our Privacy Policy.