Shipping and Delivery Policy

Last Updated: April 6, 2025

1. Digital Service Nature

Viclip is entirely a digital service that enables clipboard synchronization across multiple devices. As such, no physical goods are shipped or delivered to users at any time.

2. Service Delivery Methods

Our Service is delivered via the following digital channels:

  • Web Application: Accessible through standard internet browsers
  • Mobile Applications: Available through the Apple App Store for iOS devices and Google Play Store for Android devices
  • Desktop Applications: Available for download directly from our website for Windows and macOS platforms

3. Service Activation

Access to the Viclip service is typically granted immediately upon:

  • Successfully creating an account via Google Sign-In for free services
  • Completion of payment processing for any premium features (if applicable)

After account creation or payment confirmation, you should have instant access to all features included in your service tier.

4. Download and Installation

For desktop and mobile applications:

  1. Download speeds depend on your internet connection speed and the app store's server load
  2. Installation processes follow standard procedures for your respective device or operating system
  3. Typical application size is under 100MB, but may vary with updates

We recommend being connected to a stable Wi-Fi network when downloading our applications to ensure a smooth installation process.

5. Service Updates

Updates to the Viclip service are delivered automatically or through standard application update channels:

  • Web application updates are applied automatically when you access the service
  • Mobile app updates are delivered through the Apple App Store or Google Play Store
  • Desktop application updates may be downloaded automatically or prompt you based on your settings

We regularly update our applications to improve performance, security, and features. These updates are included as part of your service at no additional cost.

6. Service Availability

Viclip strives to maintain service availability 24/7. However, occasional maintenance windows or unplanned outages may occur. During these times:

  • Your locally stored clipboard data will still be available on your device
  • Synchronization between devices may be temporarily unavailable
  • We will work to restore service as quickly as possible

For planned maintenance, we will attempt to provide advance notice through our website or email.

7. Contact Information

If you experience any delays in accessing the Service after account creation or payment, or have any questions about our digital delivery process, please contact our support team at [email protected].